By accessing and using this site, you agree to be bound by the following Terms and Conditions of Use, and agree that you are responsible for compliance and are legally qualified for specific performance.
1. Common terms applicable under the Terms and Conditions:
a) "Account" means the account that you will need to register for on the Site if you would like to submit an Order on the site;
b) "Business Day" means a day which is neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in Malaysia;
c) "Contract" means your Order of a Product
d) "Customer" means individual who places an Order on the Site;
e)"Liability" has the meaning given to it in clause 3 of these Terms and Conditions;
f)"Order" means the order submitted by you to the Site to purchase a Product from us;
g)"you" means the Customer who places an Order;
h) references to "clauses" are to clauses of these Terms and Conditions;
i) headings are for ease of reference only and shall not affect the interpretation or construction of the Terms and Conditions;
j) words imparting the singular shall include the plural and vice versa. Words imparting a gender shall include every gender and references to persons shall include an individual, company, corporation, firm or partnership;
k) references to "includes" or "including" or like words or expressions shall mean without limitation.
2. Disclaimer
Statements and information on this website have not been evaluated by any government agency. The products are not intended to diagnose, treat, cure or prevent any disease. Please consult from a qualified expertise.
3. Limitations of Liability
In no event shall Sarolife or its suppliers be liable for any consequential damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on thi site, even if Sarolife or a Sarolife authorized representative has been notified orally or in writing of the possibility of such damage.
4. Returns and Refunds
You may return any item purchased from us within 5 business day of delivery. All items returned must in their original packaging . Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a refund. Refunds will not include administration and shipping cost, except we'll pay the return shipping cost if the return is a result of our error (you received an incorrect or defective item). You are responsible for all goods sent until they arrive at our warehouse, and agree to assume the costs associated with returning your purchased item(s) to us. Please ensure to package the goods well to prevent damage. We strongly recommend that you use a reliable courier service with parcel tracking services. To return; please email us at [.]
5. Privacy Policy
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. We will not share your information with anyone, unless required by law
6. Cookies
A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow webs applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We may set and use cookies to identify which pages are being used. This helps us analyze data about our web page traffic and improve our website in order to tailor it to customer needs. Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
7. Vouchers
If you have a gift or promotional voucher, that voucher can not be used by someone other than you. We assume no liability for the loss, theft or illegibility of gift or promotional vouchers.
7.1 Conditions for the redemption of promotional and gift vouchers;
a) Vouchers can only be redeemed on the Site.
b) Vouchers are valid for the specified period stated on them only, can only be redeemed once.
c) The credit of a Voucher cannot be used to pay for products from third parties other than us.
d) If you place an Order for a Product less than the value of the Voucher, no refund or residual credit will be returned to you.
e) The credit of a Voucher does not accrue interest nor does it have a cash value.
f) If the credit of a Voucher is insufficient for the Order you wish to make, you may make up the difference through payment.
g) An order for a voucher can be cancelled by contacting us via email at any time before the voucher has been redeemed. A voucher is considered to have been redeemed if it is used as payment in placing an Order.
8. Affiliates
Nothing in these Terms and Conditions or a Contract shall create or be deemed to create a partnership, an agency or a relationship of employer and employee between you and us.
9. Assignment And Transfer of Rights
You shall not assign, transfer, charge, novate, sub-contract, create any trust over or deal in any other manner with these Terms and Conditions or a Contract or all or any of your rights or obligations under these Terms and Conditions or a Contract.
10. Circumstances beyond our control (Force Majeure clause)
We shall not be liable to you for any breach, hindrance or delay in the performance of a Contract attributable to any cause beyond our reasonable control, including without limitation any natural disaster and unavoidable incident, actions of third parties (including without limitation hackers, suppliers, governments, quasi-governmental, supra-national or local authorities), insurrection, riot, civil commotion, war, hostilities, warlike operations, national emergencies, terrorism, piracy, arrests, restraints or detainments of any competent authority, strikes or combinations or lock-out of workmen, epidemic, fire, explosion, storm, flood, drought, weather conditions, earthquake, accident, mechanical breakdown, third party software, failure or problems with public utility supplies (including electrical, telecoms or Internet failure), shortage of or inability to obtain supplies, materials, equipment or transportation ("Event of Force Majeure"), regardless of whether the circumstances in question could have been foreseen.
11. Severability
If any of the provisions of the Terms are determined by any competent authority to be invalid, unlawful or unenforceable, such provision will to that extent be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by law
12. Intellectual Property
The trademarks, names, logos and service marks are the propriety rights of their respective owners and is hereby acknowleged. You do not have permission or may not use them in any way. The materials contained in this web site are protected. You may not copy or use any part of this site for any purpose other than for the sole refence to order management…..
13. Malaysia law and jurisdiction
These Terms of Use and your use of the Website (and all non-contractual relationships arising out of or connected to it or them) shall be governed by and construed in accordance with Malaysia law. You submit to the exclusive jurisdiction of the Malaysia courts to settle any dispute which may arise under these Terms of Use.
These Terms and Conditions and a Contract (and all non-contractual obligations arising out of or connected to them) shall be governed and construed in accordance with Malaysia Law.